Refund Policy

Introduction

This Refund Policy explains how refunds are handled in connection with Teen Patti Craze (“we”, “us” or “our”). It is written to be clear and honest about what this website does and does not do. To learn more about who we are, see our About page.

Scope of This Policy

This policy applies to this website, teenpaticraze.in, which primarily provides informational and educational content — game rules, guides and app-related information. Reading the content on this website is free. This policy works alongside our Terms & Conditions and Privacy Policy.

Digital Content & Third-Party Services

This website itself generally does not process payments and does not sell paid products through these pages. Any purchases, subscriptions or in-app transactions you make — for example through the Teen Patti Craze Android app, an app store, or a payment provider such as a UPI app, wallet or card network — are handled by that third party. Those transactions are governed by the respective provider's own refund and cancellation policies, not by this website. Please review the relevant provider's policy before completing a purchase.

Refund Eligibility

Where a payment was processed by a third party, whether a refund is possible is decided by that provider under their policy and applicable law. If you believe you were charged in error — for example a duplicate charge, or a payment that succeeded but the item was not delivered — please raise it with the provider you paid. You are also welcome to contact our support team, and where we can, we will help explain the process and point you to the right place.

Non-Refundable Situations

In line with standard practice for digital content, the following are generally not eligible for a refund from a provider:

• digital items that have already been delivered or used;
• a change of mind after a purchase was completed;
• balances or items lost during normal use of an app;
• requests that fall outside the provider's stated refund window.

The final decision in every case rests with the provider that processed the payment.

Technical Issues

If you experience a technical issue with this website — such as a page that will not load, a broken link, or content that looks incorrect — please let us know so we can fix it. If your issue relates to a payment or an app transaction, contacting the provider that processed it is usually the fastest route, and our support team can help you work out who to contact.

Requesting Assistance

To ask for help, email [email protected] with a short description of the problem and, if it relates to a transaction, the date, amount and payment method used and any reference number you have. The more detail you share, the more easily we can point you in the right direction. For more ways to reach us, see our Contact page.

Changes To This Policy

We may update this Refund Policy from time to time, for example to keep it clear or to reflect how the website operates. When we make a meaningful change, we will update the “Last Reviewed” date below. The current version is always available on this page.

Contact Information

For any question about this policy, email [email protected] or use our Contact page. To understand how we prepare our content, see our Editorial Policy, and for guidance on playing responsibly, see our Responsible Gaming page.

Last Reviewed

Reviewed by: Teen Pati Craze Editorial Team · Last Reviewed: June 2026 · Support: [email protected]